Returns Policy
At EasyPicks Brands we want you to be happy with your purchase. If you are not, don't worry. You have 14 days cooling-off period after receiving your order. Let us know within that period that you want to return the product. After that you have another 14 days to actually return it .
We ask you to return the product as complete and in its original condition as possible, including the original packaging and any product stickers. Please note: the product packaging may not be used as a shipping box.
Important when returning:
- Please ensure that the item is properly packaged to prevent damage during transport.
- In case of damaged or incomplete returns, we may deduct an amount from the refund, depending on the condition of the product.
- Inside 2 working days you will receive a return label from us by email. You can stick this on the shipping box.
Good to know:
- Is your product defective or under warranty? We will of course resolve this for you quickly and free of charge.
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Warranty cases? Always free.
After receiving and checking the return shipment, we will refund the purchase amount. 14 days back into your account.
Do you have any questions? Please feel free to contact up. We are happy to help you.